10 Tips for Killer Website Design
by Jan Peterson
Published on this site: August 9th, 2005 - See
more articles from this month
Does website design make a difference in how long people will
visit your website or if they'll stay and shop? You bet. You've
seen the websites that scream "bad idea" and you
know those folks are losing potential customers to their ineffective
website design. Whether you are an internet newbie or an experienced
marketer, you should understand that good website design is
part of the success equation.
So here are my 10 tips on how to create killer website design
that will invite potential customers in instead of scare them
away.
- Easy Navigation- The road to success
When people come to your website they are usually searching
for something in particular. It might be recipes for a healthy
low fat diet that takes less than 30 minutes to prepare
or what is the best business to start online. Whatever they
want, you need to have the answer. So ask yourself, why
do people come to my website? When you know that then you
know you should make it easy for them to find it.
I have been on countless websites that make it difficult
for me to do business with them. And you know what my first
response is? "Next!" I am onto the next website
to see if they can answer my question. People don't want
to waste their time hunting for things that should be easy
to find.
So, if people come to your website to find widgets, have
a button easy to see and locate that says "Widgets".
People have been trained to look to the left of the website
for the navigation bar.
- Flashing Gizmos - The exit ramp to a dead end street
You've seen those sites where the elephants are dancing
and the poker chips are running across the screen asking
you to click on them¡the only thing they have
ever done for me is give me a headache and to reach the
"let me get out of here as fast as I can" button
on my computer.
If you are a running a professional site, please don't use
flashing graphics. Guaranteed you are encouraging people
to leave your site. People have come to you for information.
Not to click on an ad or have their brain scrambled.
Make your website a pleasant environment for the customer
to be in. Just like a store. Think about when you go to
the mall. You want to go in a store that is clean, well
laid out, has good customer service and the products you
are looking for. Your website should reflect this. If it
is what you expect in your shopping experience then does
it not reason, your customers are looking for this in your
website.
What about music? Well, it depends. On most business sites
I would suggest not. But let's say you have a realtor by
the ocean who rents out homes for summer vacations. They
have music that sounds like the ocean is lapping at the
foot of your desk. I think music is appropriate in this
venue but I would definitely have it "off" as
people log onto your site and give them an option to turn
it on. Don't forget many people are surfing in their office
environment and don't want the boss to find out. If your
music is loud or on as people log onto your site and can't
find a quick way to turn it off, they will leave your site
faster than a cat that just saw the jaws of a Doberman!
- Color - Enhancing the highway scenery
Color is an individual preference but studies show that
colors have an affect on people's emotions. Look at the
top sites like Amazon; their layout is simple and so is
their color scheme.
My recommendation would be to go with the flow. If you have
a financial investment site then conservative colors seem
to follow. If you sell beach items then lots of fun colors
apply. If you have a bridal shower website, I would say
soft pastels. Think about your audience and you will know
the color scheme.
- Page Links - I-95 to your destination
This is a no brainer but make sure all of your buttons are
hyperlinked to a page and the right destination page. No
one including Goggle likes broken link pages. It can be
tedious but do it anyway. As you hover over the button and
look down in the left-hand part of your screen, you will
see the hyperlinked page. Just verify that yours are correct.
- About Us - Is your map reliable?
People usually want to know basic things before they do
business with you. Who are you, how do I get a hold of you,
what is your product or service guarantee, will you resell
my email address, what is your privacy policy, when will
I get the product, etc. You need to answer these questions
to create trust between you and your potential customer.
- Sitemap - How do I find my way around this big city?
Let's say you have a lot of products or pages and resources.
A sitemap helps people where to find what they are looking
for quickly without have to rummage through your whole site
like a lost soul. They are not hard to create but are useful
for large sites. It also helps the search engines to know
what you are about very quickly.
- Fast Loading Pages - All lanes are go!
There is nothing worse than slow loading pages. You can
optimize your graphics for your website. People hate to
wait. You can check your page load time and page rank on
Alexa.com. Slow pages equal death to an online business.
- Shopping Cart - Need to buy some souvenirs
If you are selling items or services, you need a reliable
and well organized shopping cart. I have seen some websites
that have a zillion products listed and to email them for
orders. What a nightmare! Yes, the shopping carts will charge
you a fee but it is worth it for them to handle the transaction.
There are many good shopping carts available and I would
research them based on your business' needs.
- Templates or Original Design- Chevrolet or Porsche
People often think that to have a website designed is going
to cost thousands. So they opt for the templates and throw
together sites. There is nothing wrong with this approach
except I can tell the difference between what I call a "canned"
site and one that was created from scratch. While I don't
think a website that uses templates will turn off a customer,
I just think it may not be as appealing.
Have fun with your online business. You can go to any number
of photography sites and download professional photos from
cows to race cars. This will make your site look more customized.
Again, I recommend that you shop for a good web designer.
I paid around $400 for a basic site to go up. I know others
would have charged me $1000 or more. That's why you need
to shop and see examples of their work.
- Customer Service - The Finish Line!
Okay so how is customer service a website design? Well,
customer service should be written all over your site. From
tips, to free reports, to guarantees, to fast and reliable
shopping. People want to know you know what you are talking
about and can deliver the goods they want.Give a little
and I guarantee you'll get in back tenfold.

Jan Peterson founder of www.goldstarreview.com
researches and reviews business opportunities including internet
marketing, real estate investing, affiliate marketing, financial
investing and more. Over 400 FREE reports available

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